The Agency – Help Center

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Help Center

Below you'll find answers to commonly asked questions. If you need additional support, please contact us.

What is The Agency ReFrame?

Who is Notable and what is their relationship with The Agency?

Are there any requirements for me to use The Agency ReFrame?

What is the maximum loan amount I can be approved for?

When is the loan due?

What are the expected interest rates?

What if I am also buying a new home? How will this affect my buying process if financing?

Are there any restrictions on contractors or how the loan funds are used?

How do I pay my vendors or get reimbursement for out-of-pocket payments?

Can I request more money?

What happens at closing? How do I repay my loan?

What if the deal terminates or I back out and terminate the listing agreement?

Need help?

Contact Notable

Notable Support

1-888-805-0361

support@notablefi.com

Mon - Fri, 9am - 9pm ET

Subject to change on holidays.

Call

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¹ Interest and fees apply. Loan funds, interest, and fees are due upon loan acceleration, twelve months after origination, client’s termination of the listing agreement, or the date on which Notable otherwise suspends the loan for any reasons stated in the loan agreement, whichever occurs sooner. Subject to the terms and conditions of the loan agreement with Notable Finance, LLC.

² Funds can be used on services that prepare the home or enable the home sale, as determined by Notable in its sole discretion. Use of funds for unpermitted purposes may be denied. Subject to terms and conditions and the Notable Finance, LLC loan agreement.

³ Eligibility criteria subject to change at Notable's discretion and without notice. Terms and conditions apply. Contact Notable for more details (support@notablefi.com).

⁴ Results may vary. The Agency and Notable Finance, LLC do not guarantee or warranty any results.

⁵ Subject to the terms and conditions of the Notable Finance, LLC loan agreement and notablefi.com/terms. is not providing loans as part of . loans are provided by Notable Finance, LLC, NMLS# 1824748. For all Borrowers in California: Loans are made or arranged pursuant to a California Finance Lenders Law license. For all Borrowers in Virginia: Notable Finance, LLC is licensed by the Virginia State Corporation Commission, CFI-243. Loan eligibility is not guaranteed and all loans are subject to credit approval and underwriting by Notable. Rules and exclusions apply.

⁶ Notable reserves the right to change underwriting and eligibility criteria at any time without notice.

Notable Finance is a registered trademark with the USPTO.